Global Head of Business Operations - Wise Platform
Core
Lead global operational roadmap and partner success for Wise Platform, enabling banks and enterprises to leverage multi-currency infrastructure.
Role type
Senior leadership IC (Head of Business Operations)
Builds
Servicing and operational models for platform partners
Domain
Fintech / Cross-border payments
Required skills
Strategic planning, operational leadership, cross-functional influence, data-driven decision making, end-to-end solution delivery, stakeholder management, KPI/SLA management, qualitative data analysis
Preferred skills
SQL, Python, spreadsheet analytics
Technologies
SQL, Python
Responsibilities
Own servicing and operational KPIs, lead partner success to ensure stable KPIs and SLAs, influence product and operational teams without direct authority, incubate operations for new partnership types or products
Seniority
Senior, hands-on IC
