BDC Associate - Fixed Ops - LONE STAR CHEVROLET
Core
Respond to internet inquiries, generate service appointments, and manage customer data for a Chevrolet dealership.
Role type
BDC Fixed Ops Associate
Builds
Service appointments and customer inquiry responses
Domain
Automotive retail / Customer service
Required skills
CRM software proficiency, lead management tools, MS Office Suite, data entry accuracy, phone surveying, report compilation
Preferred skills
Knowledge of automotive inventory, financing, and incentive programs
Responsibilities
Respond to internet inquiries with courtesy and accuracy, enter customer inquiry data into CRM, generate services appointments, conduct phone surveys to assess customer preferences, compile reports and documentation
Seniority
Entry-level individual contributor
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