Branch Supervisor
Core
Lead a team to manage site operations, ensuring compliance with quality, safety, and business objectives while supporting regional management.
Role type
Senior operations supervisor (inspection/testing)
Builds
Operational efficiency and compliance within inspection and testing environments
Domain
Industrial inspection, verification, testing, and certification
Required skills
Team leadership, operational planning, safety management, quality control, financial management (petty cash), client liaison, complaint resolution, technical procedure implementation, staff scheduling, risk assessment
Preferred skills
Engineering/Chemistry/Statistics degree, SANAS ISO17025 certification, Health and Safety qualification, sample preparation experience
Technologies
SGS management systems, QHSE frameworks
Responsibilities
Manage petty cash and provide monthly revenue updates; Plan, organize, and control daily operations; Monitor operational performance and ensure availability of manpower, equipment, and tools; Support field auditors, inspectors, and HSE/quality coordinators; Implement and maintain technical, operational, quality control, and safety systems; Liaise with clients and assist with complaints and claims; Resolve technical and sales support issues; Ensure compliance with SGS management systems and local legislation; Manage staff scheduling to minimize overtime; Exercise stop work authority for safety and quality hazards; Participate in operational integrity projects
Seniority
Senior, hands-on IC