Chef de rang
Core
Ensuring customer satisfaction through personalized service, relationship building, and sales promotion in a hotel restaurant setting.
Role type
Front-of-house server (Chef de rang)
Builds
Dining experiences and sales for hotel guests
Domain
Hospitality / Fine Dining
Deliverable
client delivery
Required skills
Customer relationship management, upselling techniques, service coordination, adaptability to crowd levels, brand policy adherence, equipment maintenance awareness
Preferred skills
Proactive problem solving, revenue generation mindset, loyalty program promotion
Responsibilities
Greeting guests with personalized attention, adapting service style to customer constraints, monitoring and acting on customer feedback, coordinating service flow, promoting additional sales points, maintaining equipment, fostering client loyalty
Seniority
Entry-level to Mid-level, hands-on IC