Transportation Operations Supervisor (Customer Onsite)
Core
Execute day-to-day transportation operations and project management activities within a Global Transportation Team, serving customers and managing vendor/carrier relationships.
Role type
Transportation Operations Supervisor (Project Management & Operations)
Builds
Global transportation solutions, shipment tracking, and process improvements for customers.
Domain
Logistics, Supply Chain, Transportation
Required skills
Transportation operations, Project management, Vendor relations, Customer service, Process improvement, Data analysis, People management, Multitasking, Prioritization, Problem solving
Preferred skills
IATA Certification, Import/Export knowledge, G Suite proficiency, Public speaking
Technologies
G Suite, Tracking systems, Project management tools
Responsibilities
Coordinate and execute transportation projects; Create project plans for continuous process improvement; Manage vendor account managers and project managers; Ensure SOPs and SWIs are documented and communicated; Coordinate with warehouses, carriers, and service providers to solve problems; Work with Command Center to resolve carrier issues; Analyze performance data to identify improvement opportunities; Manage and negotiate delivery issues; Create task lists and work plans; Present performance levels to vendors and customers; Drive cost saving and on-time performance initiatives.
Seniority
Mid-level, hands-on IC with team leadership responsibilities
