[SO] Outbound Customer Service Agent – Malaysia Market (Chinese + English)
Core
Conduct proactive outbound calls and customer engagement to promote Bosch products, services, and marketing campaigns in the Malaysia market.
Role type
Outbound Customer Service Agent (Telemarketing)
Builds
Customer awareness and business growth for Bosch products and services
Domain
Consumer Goods / Automotive Technology / Energy and Building Technology
Deliverable
client delivery
Required skills
Outbound calling, sales campaigns, customer relationship management, CRM systems, business English, Mandarin (Malaysian accent)
Preferred skills
Account management, Microsoft Office applications
Responsibilities
Execute sales and promotional campaigns, maintain accurate customer records in CRM, collaborate with Area Sales Managers and Key Account Managers, achieve productivity and customer satisfaction targets
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