Assistant Front Office Manager
Core
Supervise and lead the Rooms Division to ensure efficient operations, achieve sales and profitability goals, and deliver quality service to guests.
Role type
Assistant Front Office Manager
Builds
Guest experiences and operational efficiency for the Rooms Division
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Front Office operations, team leadership, guest satisfaction management, marketing strategy execution, cost control, Property Management Systems (Opera)
Preferred skills
Bachelor of Science in Hotel and Restaurant Management or Tourism Management, 2-5 years of relevant experience
Responsibilities
Provide supervision and direction to Rooms Division departments, execute marketing strategies, control costs, handle guest complaints, lead a customer-facing team
Seniority
Mid-level, hands-on IC
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