ICMS Case Manager Lead – Care Campus
Core
Coordinate caseload workflow, complex participant needs, referrals, documentation, and case conferencing for homeless and low-income individuals.
Role type
Senior IC case management lead
Builds
Integrated social service programs for low-income and homeless individuals
Domain
Social services / Homelessness / Behavioral health
Deliverable
client delivery
Required skills
case management, service navigation, documentation, problem-solving, team coordination
Preferred skills
supervisory experience, housing services, healthcare coordination, behavioral health expertise
Responsibilities
Provide daily guidance and case consultation to Case Managers; coordinate participant assignments and workflow; support staff with complex needs involving housing, healthcare, and behavioral health; reinforce timely documentation and escalate safety concerns.
Seniority
Senior, hands-on IC with team coordination