Floor Manager (Kuala Lumpur) - Pipeline Hiring
Core
Lead a team of sales assistants to deliver exceptional customer service and operational excellence in a retail store, driving sales performance through styling advice and product knowledge.
Role type
Senior retail floor manager
Builds
Retail store operations and customer shopping experiences
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership, sales performance analysis, recruitment and training, talent development, store operations oversight, brand ambassadorship
Preferred skills
Independent initiative, adaptability, clear communication, process improvement
Responsibilities
Lead a team of sales assistants to achieve service standards, analyze selling information to maximize sales, support recruitment and training of new starters, assist in identifying future talent, oversee store operations, step into Store Manager role in absence