Front Office Manager (m/w)
Core
Manage front office operations, team training, and guest experience at a 4.5-star hotel while driving room occupancy and treatment utilization.
Role type
Front Office Manager
Builds
Front office operations, guest services, and hotel occupancy
Domain
Hospitality / Luxury Hotels
Deliverable
product features
Required skills
Revenue Management, Sales, Team Leadership, Operational Planning, Organizational Skills, Communication, Entrepreneurial Mindset, Financial Acumen, Flexibility
Preferred skills
French language skills
Technologies
None stated
Responsibilities
Ensure efficient workflows through proactive staffing planning, Implement training and motivate the team, Foster team spirit and a calm work atmosphere, Ensure first-class guest experience including service quality, Increase room and treatment occupancy, Conduct sales activities and travel within the Relais & Châteaux group, Ensure economical and ecological use of materials