Senior Analyst, Retailer Vertical

Shanghai, SH, cn💼 Full-time🗓 2026-09-28 → 2026-09-30

Core

Drive customer satisfaction and deliver business solutions for retailer performance tracking and quantified opportunities using NIQ Retail measurement products.

Role type

Senior Customer Success Analyst (Retail)

Builds

Analytical presentations, regular reports, and ad-hoc data requests for retail clients.

Domain

Consumer Intelligence / Retail / FMCG

Deliverable

dashboards & analysis

Required skills

Data analysis, problem diagnosis, presentation skills, industry trend analysis, time management, client communication

Preferred skills

Consultant mindset, logical thinking, actionable solution proposal

Responsibilities

Serve as primary point of contact for retail clients, construct analytical presentations with actionable recommendations, deliver timely and precise reports and data requests, develop understanding of industry trends and competition, adopt Customer Success transformation tools.

Seniority

Senior, hands-on IC

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About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help retailers around the world understand what’s happening now, what’s happening next, and how to best act on this knowled