(Junior) Sachbearbeiter Mahnwesen (d/m/w)
Core
Manage international consumer finance portfolio for used car sales, handling customer support, debt collection, and payment negotiations.
Role type
Junior collections and customer service specialist
Builds
Autohero's consumer finance and credit management services
Domain
Automotive retail finance and consumer credit
Deliverable
client delivery
Required skills
debt collection, payment negotiation, customer support, process improvement, CRM tools, office productivity software
Preferred skills
English language skills, experience in demand management
Responsibilities
Process international consumer finance portfolio, negotiate payment plans and deferrals with delinquent customers, serve as liaison between departments, support team in process improvements, act as spokesperson for potential financing customers
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