Front Desk Agent - Raffles The Red Sea (Saudi National)
Core
Provide warm, elegant, and personalized welcome, check-in/check-out, and guest relations services for ultra-luxury travelers at a new resort.
Role type
Front Desk Agent (Luxury Hospitality)
Builds
Guest arrival and departure experiences, personalized service interactions
Domain
Luxury Hospitality / Tourism
Deliverable
product features
Required skills
Guest relations, check-in/check-out procedures, property management systems, cash handling, brand standards adherence, conflict resolution, multitasking, cultural sensitivity
Preferred skills
Luxury hospitality experience, English fluency, additional languages, Microsoft Office proficiency
Technologies
Opera, Property Management Systems, Microsoft Office
Responsibilities
Perform check-in and check-out procedures, handle guest inquiries and resolve service challenges, coordinate with housekeeping and concierge, maintain guest profiles and reservations, adhere to cash handling and audit standards
Seniority
Entry-level to Junior