Customer Support & Project Coördinator
Core
Serve as the primary liaison between international clients and Eurofins' laboratories, sales, and logistics to ensure optimal service delivery and resolve client inquiries.
Role type
Customer Support & Project Coordinator
Builds
Client service experience, CRM reporting, and logistical coordination for environmental testing services
Domain
Life sciences / Environmental testing / Chemical analysis
Deliverable
client delivery
Required skills
Technical background in life sciences or chemistry, CRM system proficiency, analytical thinking, commercial market insight, bilingual communication (Dutch/English)
Preferred skills
LIMS system experience, Microsoft Office proficiency
Responsibilities
Advise clients on digital portals, analysis packages, and pricing; handle incoming inquiries and complaints; generate CRM reports; perform general administrative tasks; act as the first point of contact for clients, labs, and sales teams
Seniority
Entry to Mid-level, hands-on IC