Front Office Senior Receptionist (Arabic Speaker)
Core
Supervise front office operations and deliver exceptional guest service from arrival to departure at a 5-star beach resort.
Role type
Senior Front Office Supervisor
Builds
Guest check-in/check-out processes, daily front office operations, and staff training initiatives
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, team leadership, conflict resolution, scheduling, staff training, Opera PMS proficiency, English fluency, Arabic fluency
Preferred skills
Additional languages, supervisory experience in hospitality
Responsibilities
Greet guests and manage check-ins, supervise day-to-day front office operations, address guest concerns and coordinate resolutions, assist with staffing records and staff training
Seniority
Senior, hands-on IC
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