Hospitality Team Leader
Core
Lead and support a team of wait staff to deliver food and beverage service and event operations at large selection of event spaces.
Role type
Hospitality Team Leader
Builds
Catering services for corporate meetings and events
Domain
Hospitality / Events
Required skills
Food and beverage service, Team leadership, Customer service, Event coordination, Time management, Compliance with health and safety regulations
Preferred skills
Experience in hospitality or events, Training and development of staff, Conflict resolution
Technologies
POS systems, Catering management software
Responsibilities
Lead and support a team of wait staff during events, Ensure food and service standards align with company guidelines, Meet and greet customers and manage event details, Brief waiting teams on daily operations, Adhere to legislative and government guidelines, Handle customer complaints, Coordinate with clients and management for efficient catering services, Ensure punctual delivery of catering and room setup/clearing.
Seniority
Mid-level, hands-on IC