Associate Principal Engineer (Qualtrics)
Core
Lead and manage multiple projects and a portfolio of $3–5 million, ensuring on-time, on-budget delivery for global clients in Retail, CPG, and e-Commerce.
Role type
Senior IC delivery/project management leader
Builds
Project delivery and operational management for global clients
Domain
Global delivery operations, Retail, CPG, e-Commerce
Required skills
Project management, delivery management, stakeholder management, team building, operational management, financial management, risk management, issue resolution, dependency management, escalation handling, budgeting, forecasting, reporting, office setup, talent acquisition support, onboarding, performance management, resource planning, process improvement, cross-functional collaboration, global team coordination
Preferred skills
Experience in Retail, CPG, or e-Commerce, experience setting up new offices, Qualtrics expertise
Technologies
Qualtrics
Responsibilities
Lead and manage multiple projects simultaneously, ensuring on-time, on-budget, and high-quality delivery. Establish project plans, delivery timelines, milestones, dependencies, and governance mechanisms aligned with business objectives. Apply project management methodologies and best practices to drive effective planning, execution, monitoring, and closure of projects. Coordinate with global teams and stakeholders to ensure projects meet business goals and client expectations. Track project progress, identify risks and dependencies, and implement appropriate mitigation and contingency plans. Facilitate regular project status meetings and maintain accurate project documentation, action trackers, and delivery reports. Provide regular updates to senior leadership on project progress, risks, team performance, and operational priorities. Leverage experience with Qualtrics to support relevant project delivery and business initiatives. Partner with HR and leadership teams to support talent acquisition and hiring for the new location. Support onboarding and integration of new employees and ensure teams are aligned with organizational values, objectives, and performance expectations. Build, lead, and mentor a team of approximately 20–25 resources, fostering collaboration, innovation, accountability, and continuous development. Drive effective team utilization, performance management, resource planning, and operational coordination. Support the establishment and smooth functioning of the new office location in Shanghai. Act as the primary point of contact for operational, administrative, and setup-related issues affecting the local team. Collaborate with HR, IT, facilities, and other support functions to identify and resolve local operational challenges promptly. Serve as a liaison between local teams and global stakeholders to ensure alignment on priorities, project objectives, timelines, and business requirements. Manage multiple stakeholders across business, technology, delivery, HR, and leadership functions. Oversee a portfolio of approximately $3–5 million, ensuring effective delivery, financial discipline, and operational performance. Support financial tracking and reporting for projects and portfolio activities, including budgets, forecasts, and delivery performance. Proactively identify opportunities for process improvement, operational efficiency, and business growth within the new location. Demonstrate an entrepreneurial and solution-oriented approach when addressing challenges in an evolving business environment. Continuously improve project delivery processes, workflows, governance, and operational practices to enhance efficiency and productivity. Ensure effective communication, collaboration, and knowledge sharing across distributed teams. Support office growth, capability development, and scaling initiatives as the location matures.
Seniority
Senior, hands-on IC