Learning Experience Manager
Core
Design and deliver training programs, facilitate sessions, and manage learning initiatives to enhance employee skills and service quality in a luxury resort environment.
Role type
Learning Experience Manager (L&D)
Builds
Departmental training systems, structured learning pathways, and employee development programs
Domain
Hospitality / Human Resources
Required skills
Training facilitation, training needs analysis, program coordination, content development, data analysis, presentation skills, stakeholder management
Preferred skills
LMS proficiency, adult learning principles, digital tool usage, succession planning, cross-functional collaboration
Technologies
LMS, Canva, PowerPoint, e-learning platforms
Responsibilities
Conduct training sessions and orientations, develop training plans and materials, coordinate logistics and records, evaluate training effectiveness, support career development pathways, manage training budgets
Seniority
Mid-level, hands-on IC