Assistant Directeur Front Office
Core
Front Office support role assisting the Front Office Manager in a luxury ski resort hotel.
Role type
Front Office Assistant
Builds
Guest arrival/departure operations and personalized service in a luxury hotel
Domain
Luxury hospitality / Ski resort
Deliverable
product features
Required skills
Guest relations, reservation management, complaint handling, team support, French (fluent), English (fluent), Opera PMS
Preferred skills
Experience in high-end establishments, autonomy, rigor
Technologies
Opera PMS
Responsibilities
Welcome guests with courtesy and elegance, manage arrivals and departures, handle guest requests, support operational team management, accompany teams, process complaints calmly and diplomatically
Seniority
Junior to Mid-level, hands-on IC
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