Expert
Core
Subject matter expert for Reference Data processes, ensuring data quality, operational excellence, and process standardization while driving AI and automation adoption.
Role type
Senior IC Reference Data Governance Expert
Builds
Data governance frameworks, SOPs, and automated operational processes
Domain
Consumer Intelligence / Retail Analytics / Data Governance
Deliverable
production ML models | dashboards & analysis
Required skills
Reference Data lifecycle, data governance, data quality controls, root cause analysis, process improvement, Generative AI tools, data analysis, SOP development, stakeholder engagement
Preferred skills
AI platform implementation, digital transformation, knowledge management, risk management
Technologies
Microsoft Copilot, NIP, Generative AI platforms
Responsibilities
Act as primary SME for Reference Data policies and standards; resolve complex data queries and exceptions; monitor data quality metrics and identify improvement opportunities; drive First Time Right performance through RCA; leverage AI and automation to enhance efficiency; develop and maintain SOPs and knowledge repositories; conduct training and coaching sessions; support data governance and transformation initiatives.
Seniority
Senior, hands-on IC