Specjalista/ka ds. Wsparcia Systemów Bezpieczeństwa
Core
Diagnosing and resolving technical issues in CCTV and vision systems, providing remote support during installation and maintenance, and assisting clients with security system operations.
Role type
Security Systems Support Specialist
Builds
Security system installations, maintenance, and client support services
Domain
Physical security / Surveillance technology
Deliverable
client delivery
Required skills
Technical troubleshooting, root cause analysis, remote support, client communication, shift work adaptability
Preferred skills
Security industry experience, English (B2), knowledge of alarm systems and monitoring systems
Responsibilities
Diagnose problems and irregularities in CCTV and vision systems, analyze technical tickets and identify root causes, independently resolve technical issues, provide remote support to technicians during installation and maintenance, support clients on security system operations, collaborate with other teams on technical problems
Seniority
Mid-level, hands-on IC