Kundekonsulent, Tieto
Core
24/7 customer support for bank end-users, handling account freezes, fraud cases, and netbanking assistance.
Role type
Customer Support Specialist (Banking)
Builds
Support services for Norwegian and international banks, plus first-line support for Tieto internal units.
Domain
Financial Services / Banking
Deliverable
client delivery
Required skills
Norwegian, Swedish, English, digital tools proficiency, fraud detection, account management
Preferred skills
clear communication, teamwork, adaptability, high-pressure tolerance
Responsibilities
Netbanking support for bank customers, freezing bank cards, handling fraud cases
Seniority
Individual Contributor
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