Assistant Restaurant Manager
Core
Lead a high-volume Guzman y Gomez drive-thru restaurant on the Gold Coast, managing operations from 5:00am to midnight (24/7 Fri-Sun) across dine-in, drive-thru, takeaway, app, and delivery channels.
Role type
Assistant Restaurant Manager (Quick Service Restaurant)
Builds
Fresh, made-to-order Mexican food products
Domain
Hospitality / Quick Service Restaurant
Deliverable
product features
Required skills
Inventory management, service standard enforcement, local marketing planning, customer complaint resolution, cash handling and reporting, staff recruitment and training, overnight shift supervision, food safety compliance
Preferred skills
Rotating roster availability (including overnight/weekends), hands-on leadership, menu customization advice
Technologies
Point-of-sale systems, inventory systems, GYG app, delivery platforms
Responsibilities
Set and review stock levels to minimize wastage; enforce service standards for speed and accuracy; drive app and loyalty program uptake; execute local marketing plans; work the floor during peak trade; resolve customer complaints; oversee cash handling and banking; manage crew recruitment and training; supervise overnight operations and safety; ensure food safety and WHS compliance