Factory Service Engineer
Core
Maintain, repair, refurbish, and calibrate Sievers® analytical instruments (TOC, endotoxin, bioburden testing) for Life Sciences, Industrial, Environmental, and Semiconductor customers in EMEA.
Role type
Senior IC Factory Service Engineer (Instrumentation & Calibration)
Builds
Repaired and refurbished analytical instruments and sensors
Domain
Life Sciences / Industrial / Environmental / Semiconductor / Analytical Instrumentation
Required skills
diagnostic testing, instrument repair, parts refurbishment, calibration, hardware troubleshooting, software troubleshooting, inventory management, regulatory compliance (cGMP/GLP/ISO), customer communication, documentation, hand tool usage
Preferred skills
automation control signals (MODBUS, Profibus), regulated environment experience, bilingual proficiency (English + Spanish/French/German)
Technologies
Salesforce, SAP, Google Workspace, Microsoft Office
Responsibilities
Perform diagnostic testing, repairs, maintenance, and calibration of analytical instruments; refurbish complex parts and assemblies; provide remote technical assistance via telephone; manage inventory and spare parts; prepare customer deliverables (repair letters, certificates, invoices); maintain accurate records in CRM systems.
Seniority
Mid-level, hands-on IC