Agente Soporte Documental (OM)
Core
Manage the end-to-end freight process flow for import and export shipments, ensuring accurate data entry, document tracking, and timely clearance/delivery.
Role type
Junior operational support specialist (freight documentation)
Builds
Import/export shipment documentation and client billing records
Domain
International logistics and supply chain
Required skills
Data entry, document tracking, client/vendor communication, compliance adherence, process improvement, KPI monitoring, ocean documentation knowledge (imports/exports), document review and coordination
Preferred skills
Hazardous Materials certification
Technologies
Excel, Word, PowerPoint
Responsibilities
Ensure smooth and timely freight process flow; Track and trace Order Management files; Ensure accurate and timely client and vendor billing; Interact with customers to arrange international shipments; Meet compliance with internal and external regulations; Review large sets of documents and coordinate corrections with shippers and carriers.
Seniority
Junior, entry-level IC