Superviseur (H/F/X)
Core
Supervises F&B operations and staff at a retail point of sale, ensuring customer satisfaction and sales maximization.
Role type
F&B Supervisor
Builds
Customer service experiences and operational efficiency at a retail point of sale
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Customer service, Sales maximization, Staff training, Team management, Internal procedure compliance, Hygiene standards, Cash handling, Planning management, Safety protocols, Equipment maintenance
Preferred skills
Flexibility, Multitasking, English proficiency, Presentation skills, Team spirit
Responsibilities
Greet and serve customers, Train staff on service techniques, Ensure staff mobility and scheduling, Enforce internal procedures and hygiene laws, Collaborate with other services, Implement sales initiatives, Manage cleaning schedules, Supervise cash collections
Seniority
Mid-level, hands-on IC