Community Host
Core
Own designated office space for a prestigious bank, ensuring positive visitor experience and service excellence by roaming the domain, logging issues, booking rooms, and overseeing health and safety.
Role type
Senior IC community host (office operations)
Builds
A welcoming, safe, and engaging office environment for bank colleagues and visitors
Domain
Corporate office operations / Hospitality services
Deliverable
product features
Required skills
Customer service, problem identification, meeting room management, health and safety oversight, stakeholder engagement, creative event planning, complaint handling, adaptability, attention to detail, multi-tasking
Preferred skills
Change management, audio visual equipment operation
Responsibilities
Roam domain to identify and log issues, book meeting rooms, complete floor walks, induct new starters, oversee health and safety, organize charity fundraisers and interactive experiences, handle customer complaints
Seniority
Mid-level, hands-on IC
