Career navigator
Core
Provides integrated workforce planning services to career center customers, aiding them in developing employment plans, finding jobs, and accessing training.
Role type
Career Navigator (Workforce Development Specialist)
Builds
Individual employment/placement plans and connects job seekers with training programs and employers.
Domain
Workforce development and public sector services
Deliverable
client delivery
Required skills
Case management, customer interviewing, coaching, job placement, program coordination, documentation, bilingual communication
Preferred skills
Bilingual capabilities
Responsibilities
Interview customers to assess service needs and explore employment opportunities; Coach customers on job search strategies and self-presentation; Develop and implement individual employment/placement plans; Coordinate activities with service providers and training programs; Document customer interactions and maintain case files; Provide ongoing guidance to help participants retain employment.