Systems Administrator
Core
Provide Tier 1/2 technical support, manage Microsoft 365 environments, and maintain endpoints for 250+ veterinary hospitals.
Role type
Systems Administrator (IT Support)
Builds
Reliable technology services for end users and specialized veterinary hardware.
Domain
Healthcare (Veterinary) + IT Operations
Required skills
Microsoft 365 administration, Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, Windows workstation support, networking fundamentals (TCP/IP, DNS, DHCP, VPN), hardware/software troubleshooting, ticketing systems
Preferred skills
macOS support, Mobile device management, Microsoft Defender, ConnectWise, ServiceNow, NinjaOne, imaging equipment support, MSP environment experience, CompTIA A+/Network+, Microsoft certifications
Technologies
Microsoft 365, Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, Windows, macOS, ConnectWise, ServiceNow, NinjaOne, Microsoft Defender
Responsibilities
Provide Tier 1 and Tier 2 technical support for hospitals and corporate team members; Manage and support Microsoft 365 users, services, and licenses; Configure, deploy, and support laptops, desktops, tablets, and mobile devices; Assist with troubleshooting network connectivity issues, firewalls, switches, and wireless access points; Support specialized veterinary equipment including printers, digital imaging systems, and X-ray equipment; Coordinate with software and hardware vendors to resolve issues; Assist with technology deployments, hardware refreshes, and onboarding of new hospitals
Seniority
Mid-level, hands-on IC
