Operator Alarmcentrale Securitas HQ
Core
Handling incoming security alarms (burglary, fire, etc.) and coordinating with clients and emergency services to ensure safety.
Role type
Security operations center operator
Builds
24/7 remote security monitoring and incident response for clients
Domain
Security services / Emergency response
Deliverable
client delivery
Required skills
Alarm verification, emergency coordination, client communication, procedure adherence, MS Office, calmness under pressure
Preferred skills
English knowledge
Responsibilities
Process incoming alarm calls, contact clients to resolve issues, coordinate with surveillance and emergency services, register calls from external partners
Seniority
Entry to Mid-level
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