Mountain Sales Call Center Agent - Winter 26-27
Core
Serve as the primary point of contact for new and returning guests at Aspen Snowmass, providing guest service, processing orders, and selling products via phone, email, and chat.
Role type
Seasonal sales call center agent
Builds
Lift tickets, season passes, lessons, equipment rentals, and on-mountain activities
Domain
Ski resort hospitality and retail
Deliverable
product features
Required skills
Sales techniques, POS system operation, ticketing software, cash handling, troubleshooting, English fluency
Preferred skills
Spanish or Portuguese, resort experience, prior POS experience
Responsibilities
Answer inbound calls and respond to emails/chats, process orders and payments, offer expert product recommendations, resolve guest issues, provide technical support for mobile app login, maintain records, share feedback with management
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