Front Desk Associates, Brickell Heights
Core
Greet members and guests, manage front desk operations, and provide customer service at a fitness club.
Role type
Front Desk Associate
Builds
Member experience and operational flow at Equinox clubs
Domain
Health and fitness
Deliverable
client delivery
Required skills
Customer service, phone etiquette, membership ID scanning, account updates, physical stamina, computer literacy
Preferred skills
Interest in health, fitness, and sports
Responsibilities
Professionally greet members and guests, scan membership IDs, answer phones, respond to member questions and concerns, update member accounts, maintain a clean work area, tour members, aid other departments with related tasks
Seniority
Entry-level
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