Cloud Business Manager
Core
Coordinate cross-functional activities for global cloud accounts, bridging customers, sales, and internal operations (Order Management, Planning, Manufacturing) to ensure delivery and operational efficiency.
Role type
Senior IC Cloud Business Manager (Program & Operations)
Builds
Cloud networking products and services for large data center and campus environments
Domain
Networking, Cloud Infrastructure, High-tech Manufacturing
Deliverable
dashboards & analysis
Required skills
Program/Project Management, Cross-functional coordination, Operational risk management, Process improvement, Data analysis, ERP systems (NetSuite), Business reporting (Power BI), Bilingual communication (English/Spanish)
Preferred skills
Cloud networking/Data center experience, Scaling new teams/functions, Mentoring
Technologies
Oracle NetSuite, Power BI, Microsoft Office 365, Google Workspace
Responsibilities
Coordinate cross-functional activities across Order Management, Planning, Customer Service, and Manufacturing; Translate customer requirements into actionable plans and timelines; Monitor commitments, risks, and dependencies; Prepare reports and dashboards for decision-making; Define processes and best practices for the local function; Mentor and onboard new team members.
Seniority
Senior, hands-on IC