Tech Support Analyst Associate
Core
Provide technical support for endpoint hardware, core software, and specialized systems including electronic health records to ensure seamless system performance for internal clients and patients.
Role type
Associate technical support analyst (IT)
Builds
Maintains and deploys computing devices, printers, telephony hardware, and operating systems
Domain
Healthcare IT
Required skills
desktop and laptop support, mobile device support, printer and telephony hardware support, wired and wireless network configuration, operating system management, software deployment
Preferred skills
Bachelor's degree in a related field, IT-related certification
Responsibilities
Maintain NM endpoint hardware and core software, provide business-use and technical guidance for end-user technologies, participate in on-call support to ensure system availability
Seniority
Junior, hands-on IC
