Tech Support Analyst Associate
Core
Provide technical support for endpoint hardware, core software, and specialized systems including electronic health records to ensure seamless system performance for patients, guests, and internal clients.
Role type
Associate technical support analyst (IT)
Builds
End-user support model and modern IT infrastructure
Domain
Healthcare IT
Required skills
desktop and laptop support, mobile device support, printer and telephony hardware support, wired and wireless network configuration, operating system management, software deployment
Preferred skills
Bachelor's degree in a related field, IT-related certifications
Technologies
MS Office, electronic health record systems
Responsibilities
Maintain endpoint hardware and core software, provide business and technical guidance for end-user technologies, participate in on-call support
Seniority
Entry-level, hands-on IC
