Department Supervisor- Washington Square
Core
Support Sales and Profit goals by executing a plan to deliver the Best Customer Experience in the department and overall store.
Role type
Department Supervisor (Retail)
Builds
Customer experience, visual merchandising, and sales operations for H&M stores
Domain
Retail / Fashion
Deliverable
product features
Required skills
Customer service, visual merchandising, team leadership, sales promotion, operational routines, fashion trend awareness, data analysis
Preferred skills
Ambition, effective communication, analytical problem solving, performance orientation
Technologies
Instore Care App, Click & Collect, Smart Store
Responsibilities
Support total OMNI customer experience and visual/commercial curation; Represent the H&M brand positively during customer interactions; Ensure correct routines in fitting room and checkout; Maintain clean sales floor and back of house; Secure good stock levels and provide input on allocation; Manage opening and closing of store daily
Seniority
Individual Contributor, supervisory level