Learning and Development Manager
Core
Coordinate and execute operational training, onboarding, and talent development programs to enhance guest service standards and colleague engagement at a luxury hotel.
Role type
Learning and Development Manager
Builds
Hotel-wide training programs, onboarding experiences, and talent development pipelines
Domain
Hospitality / Human Resources
Required skills
Training program design and execution, stakeholder management, budget management, compliance with labor laws, grant application management, succession planning, needs analysis
Preferred skills
Hospitality industry experience, leadership experience, facilitation skills
Technologies
Microsoft Office applications
Responsibilities
Coordinate operational training and onboarding, manage training budgets, conduct training needs analysis, develop individual training plans, oversee health and safety compliance, manage talent succession plans, apply for mandatory government grants
Seniority
Mid-level, hands-on IC