Receptionist
Core
Welcoming guests, handling enquiries, and managing check-in/check-out procedures to ensure a smooth and personalized guest experience.
Role type
Receptionist
Builds
Guest arrival/departure processes and front desk operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, check-in/check-out procedures, payment processing, inter-departmental coordination, record keeping, upselling
Preferred skills
Luxury hotel experience, Russian language, Arabic language, OPERA Cloud
Responsibilities
Welcome guests and provide professional assistance, handle guest enquiries and requests, coordinate with other departments for follow-up, maintain accurate reception records, ensure the reception area is organized and welcoming.
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