Agent Technique Clientèle (H/F)
Core
Customer service agent for water supply and sanitation networks, performing meter reading, maintenance tasks, and reporting on network operations.
Role type
Field operations technician (water utilities)
Builds
Water distribution and sanitation network operations
Domain
Utilities / Water management
Deliverable
physical/clinical work
Required skills
plumbing, water network maintenance, manual meter reading, field safety compliance, customer interaction, reporting
Preferred skills
prior plumbing experience, team collaboration, autonomy
Technologies
field reporting tools, meter reading systems
Responsibilities
Perform manual or remote meter readings for subscribed customers, participate in water network exploitation (leak detection, connections, works), report activity via business tools, close customer intervention orders, signal operational anomalies to team leaders, ensure safety compliance and report dangerous situations