Customer Support Engineer (Dundee/North)
Core
Maintain, service, and repair EV charging infrastructure while providing technical support to customers and diagnosing faults.
Role type
Field service engineer (EV charging infrastructure)
Builds
Operational EV charging stations and associated equipment
Domain
Electric vehicle charging / smart mobility
Deliverable
physical/clinical work
Required skills
fault-finding, electrical testing, component replacement, stock management, documentation, UK driving
Preferred skills
EV charging sector experience, network-connected device knowledge, remote diagnostics
Technologies
electrical testing equipment, multimeters, network-connected devices
Responsibilities
Perform maintenance and repairs on EV charging stations, diagnose hardware/software/network issues, manage van stock and order parts, complete service documentation and daily worksheets, escalate complex issues, work outside normal business hours
Seniority
Mid-level, hands-on IC
