Hostess
Core
Greet guests, manage waitlists and reservations, escort guests to tables, and coordinate with servers to ensure smooth dining flow.
Role type
Front-of-house hospitality associate
Builds
Guest seating and dining experience
Domain
Hospitality / Restaurant operations
Deliverable
product features
Required skills
Guest greeting, reservation management, table escorting, phone handling, complaint handling, multitasking, organization
Preferred skills
Multilingual communication, hospitality experience
Responsibilities
Greet guests promptly, manage waitlists and reservations, escort guests to tables, communicate with servers and managers, answer phone calls, monitor dining area, handle guest complaints
Seniority
Entry-level, hands-on IC
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