Duty Manager - Sofitel Cairo Downtown Nile
Core
Oversee daily guest experience and service standards across all hotel departments, ensuring smooth operations and a professional, hospitable image.
Role type
Duty Manager (Hotel Operations)
Builds
Guest-facing service delivery and operational continuity for hotel guests
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team supervision, shift management, emergency response, health & safety compliance, staff training, operational coordination, risk assessment, maintenance identification
Preferred skills
Opera PMS experience, additional languages
Technologies
Opera PMS
Responsibilities
Oversee daily guest experience and service standards, ensure smooth running of services during shifts, assist with personnel and training functions, take supervisory responsibilities in specific departments, ensure security of hotel assets, comply with health & safety legal obligations, identify and report maintenance requirements, assume responsibility for emergency situations
Seniority
Mid-level, hands-on IC