Mgr, Expert Services Mgmt
Core
Lead and mentor an international team of Deployment Engineers and Project Managers to scale delivery operations outside the Americas, while managing the partner ecosystem and ensuring global delivery excellence.
Role type
Senior Manager, Expert Services Management
Builds
Global deployment services and partner-enabled delivery functions for enterprise cybersecurity clients
Domain
Cybersecurity / Enterprise SaaS / IoT & OT Security
Required skills
International team leadership, Partner ecosystem management, Resource allocation, Cross-functional collaboration, Executive reporting, Technical delivery management, Stakeholder management, Process standardization, Escalation resolution, Strategic planning
Preferred skills
Experience with Armis product suite, Knowledge of enterprise networking and IoT/OT security, C-suite communication, Global operating model alignment
Technologies
Armis platform, Enterprise networking tools, IoT/OT security frameworks
Responsibilities
Lead and mentor international teams of Deployment Engineers and Project Managers; Own and scale the partner ecosystem across international regions; Manage resource allocation and workload balancing; Partner with Sales, Customer Success, and Product teams; Ensure timely project delivery and drive value realization; Maintain executive reporting on project status and KPIs; Standardize delivery workflows globally.
Seniority
Senior, hands-on IC