Conseiller(ere) clientèle H/F
Core
B2B customer service advisor handling inbound/outbound requests, qualifying needs, managing quotes, and driving digital adoption for professional clients in the recycling and waste valorization sector.
Role type
Customer service advisor (B2B)
Builds
Customer service interactions and digital self-service adoption for enterprise clients
Domain
Waste management and recycling
Deliverable
client delivery
Required skills
B2B customer relationship management, sales fundamentals, CRM proficiency, digital tool adoption, quote preparation and follow-up, targeted prospecting, oral and written French communication
Preferred skills
Interest in revenue growth, proactive commercial posture, sensitivity to recycling and waste valorization
Responsibilities
Handle inbound calls, emails, and requests from professional clients; qualify needs and identify commercial opportunities; prepare and follow up on quotes; promote and support digital tool usage; participate in targeted prospecting and contact follow-up
Seniority
Junior to Mid-level, 3+ years experience required