BestDrive Service Lead
Core
Hands-on leadership role coordinating daily commercial tire service activities in retail and fleet environments, including shop work, road service dispatch, and technician guidance.
Role type
Service Lead (hands-on IC with leadership duties)
Builds
Commercial tire services for retail customers and fleet operators
Domain
Automotive / Commercial Tire & Fleet Services
Deliverable
physical/clinical work
Required skills
Commercial tire service operations, hands-on tire repair/mounting/balancing, service dispatch coordination, safety compliance enforcement, technician coaching, inventory management, fleet vehicle maintenance support
Preferred skills
Prior lead technician experience, training and development support, military or technical training background
Technologies
None stated
Responsibilities
Lead and participate in daily service operations including shop workflow and road service dispatch; Perform hands-on tire service work (mounting, balancing, repairs); Provide real-time direction to service technicians; Enforce safety programs (OSHA, DOT, HazMat); Assist with customer escalations and scheduling; Support onboarding and training of new technicians; Monitor inventory and maintain vehicle documentation
Seniority
Mid-level, hands-on IC with team leadership