Front Desk Associates, Beverly Hills
Core
Greet members and guests, manage front desk operations, and provide customer service at a luxury fitness club.
Role type
Front Desk Associate
Builds
Member check-in/out processes and front-of-house hospitality experience
Domain
Health and fitness / Hospitality
Deliverable
physical/clinical work
Required skills
Customer service, phone etiquette, membership ID scanning, account updates, shift flexibility, physical stamina (standing/walking/lifting up to 50lbs), computer literacy
Preferred skills
Interest in health, fitness, and sports
Responsibilities
Professionally greet members and guests, scan membership IDs, answer phones, respond to member questions and concerns, update member accounts, maintain a clean work area, tour members, aid other departments with related tasks
Seniority
Entry-level
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