Experience Lead, Anthem Row
Core
Maintain immaculate fitness floor standards, ensure safety, and deliver white-glove hospitality to members while driving ancillary revenue.
Role type
Senior fitness floor operator (club management)
Builds
Equinox club fitness environment and member experience
Domain
Luxury fitness and wellness hospitality
Deliverable
physical/clinical work
Required skills
equipment maintenance, safety compliance, member engagement, upselling services, first responder capabilities, multitasking
Preferred skills
passion for health and fitness, hospitality experience, computer literacy
Technologies
Equifit booking system
Responsibilities
Maintain fitness floor cleanliness and organization; conduct daily equipment checks and safety inspections; monitor floor usage and assist members; facilitate group fitness class transitions; serve as on-floor first responder for medical incidents; promote and book Spa, Pilates, and training sessions.
Seniority
Entry-level to Junior, hands-on IC