Agent de réservations (H/F/X)
Core
Handle incoming calls, present hotel and spa services, and convert inquiries into bookings for leisure and wellness clients.
Role type
Front-line reservation agent
Builds
Hotel room bookings, spa treatment reservations, and wellness package sales
Domain
Hospitality and wellness tourism
Required skills
Telephone communication, sales presentation, booking system operation, data entry accuracy, commercial mindset, teamwork, adaptability, organizational rigor
Preferred skills
English (fluent), written language proficiency
Technologies
Opera, Résa Web, Aquao, extranets
Responsibilities
Manage telephone inquiries, present accommodation and spa services, convert leads into reservations, input booking data accurately, optimize room and service sales per brand policy
Seniority
Entry-level to Junior
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