Air/Ocean Import Supervisor
Core
Lead a team to execute flawless air import operations, ensuring operational excellence, financial efficiency, and customer satisfaction while driving growth and compliance.
Role type
Senior IC Air Import Supervisor
Builds
Air import shipments and related logistics services
Domain
Global logistics and air freight
Required skills
Air shipment operations, team leadership, compliance management, financial analysis, customer relationship management, process improvement, root cause analysis, SOP maintenance, reporting tools proficiency, Microsoft Office
Preferred skills
IATA Certification, Bachelor's degree in foreign trade, global logistics industry knowledge
Technologies
Edoc, monitors, work boards, DFIT, ETM, ATS, CRM, OPS, SOPs, Air Import Lateral, Perfect Milestones, SPM reporting tools
Responsibilities
Supervise daily air import operations and team performance; monitor and improve operational metrics (net-gross performance); ensure compliance with regulations and internal policies; manage capacity and staffing; review billing and financial reports; maintain customer relationships and respond to RFPs; analyze trends and implement corrective actions; conduct training and coaching for staff.
Seniority
Senior, hands-on IC with team leadership
