Conseiller livraison - Préparation de commandes F/H
Core
Ensure quality and reliability of customer order preparation, manage delivery routes, and handle client disputes for professional restaurant clients.
Role type
Senior IC delivery operations specialist
Builds
Delivery routes and order fulfillment plans for professional restaurant clients
Domain
Food distribution and logistics
Required skills
Order preparation, route planning, client dispute resolution, quality control, hygiene compliance, physical handling of heavy loads, fleet management, customer relationship management, Microsoft Office proficiency
Preferred skills
Experience in food distribution sector, proactive customer service, team collaboration, digital tool usage
Responsibilities
Guarantee order preparation quality and reliability, generate delivery routes and ensure their profitability, handle client disputes and returns, control product quality according to hygiene and safety regulations, support sales force on delivery topics, proactively contact clients to improve satisfaction
Seniority
Mid-level, hands-on IC